A domain name is the web address or URL which helps your visitors find your website. A personalised domain gives your business a professional look, improves your brand presence, and helps your visitors find you on the web.

Web hosting allows individuals, businesses, and organisations to make their websites or applications visible on the internet. Every website that you visit consists of a domain name (or URL) and a web host. In order to find a website, you type the domain name into your browser, your computer will then make a request and connect to the server where the website is hosted and as a result, the webpage is served onto your screen.

You'll need both domain name and web hosting to make your website visible on the web.

Shared web hosting is the most affordable form of web hosting. It is perfect for hosting portfolios, blogs, and personal, and business websites but does have its limitations. Multiple different websites are all hosted on the same server and customers share the server's resources with other customers. If another website on the same server receives large amounts of visitor traffic or uses a lot of the server's limited resources, it may slow your website.

We work hard to ensure all websites on shared hosting never disrupt other websites. However, there is always a possibility due to the nature of the product.

WordPress hosting offers an environment that is developed and optimised for WordPress. It is optimised for speed, stability and host specialised features such as automatic updates, built-in caching plugins, daily backups, WP-CLI, SSH integration, cloning and staging that will help you stand out from the competition.

We offer free website migration with all hosting plans if your existing web hosting provider uses cPanel. Once you purchased the web hosting from us, add a support ticket for free migration. Please include your domain name, cPanel username and password in the ticket and our team of experts will migrate your website in a few minutes, not days.

Usually, all web hosting orders are activated instantly within a few minutes after the order has been placed and paid in full. As a rare exception, our billing team may need to process and set up a hosting order manually. This normally takes up to an hour.

However, if you have not received the email from us within an hour, then please add a support ticket. Our team of experts will set up your account.

Of course! Chat with us on Monday and Friday between 9AM-5PM BST or add a sales ticket with any questions you may have. Our team of experts is on hand to help answer your questions and get you started.

All web hosting plans come with free cPanel migration. Our team of experts will manage the entire process for you. If your current web hosting provider uses cPanel, we'll transfer your entire website including databases and email accounts for free! We'll need you to provide your existing host's cPanel login details and we'll do the rest. In the majority of cases, we'll be able to migrate your website with no downtime.

If your existing web hosting provider doesn't use cPanel, we'll charge a small fee to migrate your website.

All web hosting plans come with free daily offsite backups with a 21 days retention period. The backups are powered by JetBackup. It is an industry-leading backup and recovery solution to ensure your data is safe from human error and disaster. You can restore individual files, a folder, databases, emails, DNS records or even your entire website with a click of a button.

The price you see is the price you pay. We believe in transparency, and our prices remain the same year after year. There are no nasty surprises on renewal, unless there is an increase in a domain or hosting price globally.

All of our yearly web hosting plans come with a no questions asked 25-day money-back guarantee. Your satisfaction is the key to our success.

If for any reason you are not 100% satisfied with the service provided then all you have to do is let us know your intentions within the first 25 days, and we will provide you with a full refund.

A great starting place to begin is a basic plan which allows you to host one website. With the plus and pro plans, you can host websites anywhere from five to unlimited.

If you've chosen a plus or pro plan, then it is easy to add websites through cPanel add-on domain feature.

Sure, we know your website will grow over time. Wondering when to upgrade or downgrade your web hosting plan?

If you notice a website reaching high traffic, diminished site performance or lack necessary resources or space, it's time to consider moving your web hosting plan to the next level. We have a plan that will perfectly match your web hosting requirements.

We simply ask you to pay the difference between the plans on a pro-rata basis. So for example, if you're billed yearly for your web hosting and wish to upgrade or downgrade halfway through the year, you'd simply pay the difference between your current price, and the new price for the remaining period.

Totally. You can use an existing domain name with our website hosting, it doesn't have to be registered with us. However, we'd recommend for convenience and easier troubleshooting to keep your domain name and website hosting together under a single company. If you like to transfer an existing domain to us, then please get in touch. Our team of experts will help you transfer your domain with no downtime.

You don't need to worry about disk storage or network transfer if your website gets popular over the period.

However, you still have to worry about plenty of other things though for example if your website isn't optimised well and is causing issues for other customers on a shared server either due to high usage of CPU, RAM or by doing tons of disk I/O. We may ask to upgrade to the next plan.

We believe in transparency and trust us, every web hosting company out there has exactly the same limitations. We're just trying to be upfront about them!

We care about security big time and take necessary steps to ensure that our security is top-of-the-line. We use enterprise-grade DDoS protection along with intelligent antivirus scan to automatically block viruses, malware, spyware, redirects and symlinks in real-time with unbeatable accuracy to ensure your websites remain online.

As standard, all web hosting plans include free Let's Encrypt SSL certificates to help your visitors feel secure and avoid “unsafe” or “insecure” labels to bruise your website reputation.

The domain name is your property, not the company's that you registered with. If you like to transfer an existing domain to us, then please get in touch. Our team of experts will help you transfer your domain with no downtime. Once the domain is transferred to us, you can easily manage all aspects of your domain from one convenient location.

A domain name allows you to direct your visitors, potential customers, and friends to anywhere on the web such as website, webpage, blog, social page, or eCommerce store. It is your online identity and the most critical part of your business.